13th September 2021 Updates

Hi and welcome to the status updates for 13th September 2021.

Brexit – Dispatching Orders to the European Union

As you may know in December 2020 the United Kingdom government struck a trade deal with the European Union. Part of this Withdrawal Agreement is the Northern Ireland Protocol (where the OnTableTop store operates from).

Northern Ireland will remain part of the UK’s customs territory and will benefit in full from any free trade agreements the UK signs with other countries outside of the EU.

For Northern Ireland shipments to and from the EU27 countries EU’s Union Customs Code will apply. This means there should be no clearance, tariffs or new restrictions and goods will still have unrestricted access to all EU countries but this cannot be guaranteed for every country as everyone gets up to speed with the changes.

From the NI Direct government website:

https://www.nidirect.gov.uk/articles/eu-exit-and-northern-ireland-protocol

As a result of the protocol, NI has in effect remained in the EU’s single market for goods (England, Scotland and Wales have left the EU’s single market for goods).

This allows goods to flow to and from NI to the ROI and the rest of the EU as they did while the UK was a member of the EU, without customs checks, tariffs or new paperwork.

Please be aware there may be delays to dispatching orders via certain couriers (particularly bulky/heavy orders) as they update their systems to take in account any new checks and procedures they have to employ.

UPDATE 9th AUGUST 2021:

We have had some customers reach out to us in regards to receiving a customs charge before their order could be released. If you require a copy of your invoice to dispute any charges incurred please open a support ticket and we will get that to you. The majority of address labels on our deliveries are from Royal Mail and therefore have our return address which is a Northern Ireland address, post code BT52 1DR.

Royal Mail have now informed us that they have made improvements their end before packages get sent to mainland Europe. They are taking better care of separating Northern Ireland packages from those from the rest of the UK to ensure they are not mistakenly returned to sender or incorrectly marked for customs.

We have also now have signed up the services for a new Irish based courier to handle European deliveries, this has led to a massive reduction in customers reaching out to us in regards to having issues with customs.

The following new releases from Games Workshop are available to pre order from Saturday 18th September @ 10am. Release date 25th September:

• Age of Sigmar: Nexus Syphon
• Orruk Warclans: Marshcrawla Sloggoth
• Orruk Warclans: Swampboss Skumdrekk
• Orruk Warclans: Gutrippaz
• Orruk Warclans: Gobsprakk the Mouth of Mork
• Grim Repast (PB)

The following new releases from Games Workshop are now available to pre order. Release date 18th September:

• Blood Bowl: Dark Elf Team Dice Set
• Blood Bowl: Dark Elf Team Card Pack
• Blood Bowl: Dark Elf Pitch & Dugouts
• Age of Sigmar: Stormcast Eternals Dice
• Age of Sigmar: Orruk Warclans Dice
• Age of Sigmar: Grand Alliance Order Dice Set
• Age of Sigmar: Grand Alliance Death Dice Set
• Age of Sigmar: Grand Alliance Chaos Dice Set
• Age of Sigmar: Grand Alliance Destruction Dice Set
• Battletome: Orruk Warclans (HB) (English)
• Warscroll Cards: Orruk Warclans (English)
• Orruk Warclans: Beast-skewer Killbow
• Orruk Warclans: Breaka-boss on Mirebrute Troggoth
• Battletome: Stormcast Eternals (HB) (English)
• Warscroll Cards: Stormcast Eternals (English)
• Stormcast Eternals: Stormstrike Chariot
• Stormcast Eternals: Knight-judicator With Gryph-hounds
• Direchasm (PB)
• Warhammer Chronicles: Knights of Bretonnia (PB)

We have placed a stock order with Games Workshop this week which covers orders placed up 12:00pm on 13th September 2021. Unfortunately there is still a larger number of out of stock items that we could not get than normal. This is due to the ongoing global situation. Further details can be found via the page linked below:

Games Workshop Out of Stock Products – 13th September 2021

The following items from Games Workshop are no longer available for us to order:

• Ahriman Arch-sorcerer of Tzeentch
• Bonesplitterz Savage Boarboys
• Necromunda: House of Faith (English)
• Orks Shokkjump Dragsta
• Start Collecting! Thousand Sons

Flames of War/Team Yankee – There are still a number of products we are waiting a restock for which are held up by delays out of our control. The German Waffen SS Army Deal box is now back in stock.

The release of the new Flames of War Romanian Axis Allies have been postponed to next month – CLICK HERE TO PREORDER

Conquest – The Conquest Companion hardback is out of print but an updated version is due next year. In the meantime a Campaign Softcover Book and Rules Expansion will be in stock shortly and due in September are softcover version 1.5 rulebooks for The Last Argument of Kings and First Blood.

The forthcoming release of the Spires Stryx have been postponed to September.

If you would like to cancel your order or just the out of stock items to release the rest of your order sooner please reach out to us via our support system and our team will be happy to get you sorted!

Stay safe!

The team @ OnTableTop